What happens when an employer contacts us
Whether your organisation requires contracts and policies, a discrimination issue, is struggling with a disciplinary or performance situation or is facing a claim from a previous employee, we can help. If it is urgent, please make this clear to our receptionists, so that they can put you in touch with a solicitor as a matter of priority. We will respond either by telephone or by email.
If you have a disability and need us to make reasonable adjustments to the way in which we deliver our services, please advise.
Because we appreciate the urgency of most employment law matters we will always respond to your enquiry within 24 hours; but often on that same day and within the hour.
Initially there will be a telephone call in which we will:
Once you have instructed us to commence working on your employment issue, we will provide regular cost estimates and will seek your permission before carrying out any additional work.
Martin Searle Solicitors provides a number of funding options and fixed fees or hourly rates that are appropriate to your situation and needs. If your business has legal expenses insurance, we will seek authority to act as your ‘freedom of choice’ solicitor or to take your case to a stage where your legal expense insurers are prepared to fund your case.
Once we have received your documents and a summary of events, we will be able to confirm our initial cost estimate based on our solicitors hourly charging rate.
Where there is a high volume of documentation to read or complex legal issues to research, we will advise you as to the additional time it will take to assess your matter and we will provide a new cost estimate.
We have different hourly rates ranging from £220 + VAT to £295 + VAT. We will find out how much you can afford and allocate a lawyer with the necessary expertise.
Employment advice and representation is expensive and we work with employers to ensure that our services are accessible and value for money.
You may have the benefit of legal expenses insurance which will cover your legal fees. This could be part of a membership scheme, such as Federation of Small Businesses or part of a more general business insurance package.
Legal expenses insurers will usually refer you to their panel solicitors. You have the right, however, to choose your own solicitor to represent you in tribunal under the ‘freedom of choice’ rules. We have considerable experience of dealing with legal expenses insurers on behalf of our clients. We will ensure that funding is provided at the earliest possible stage so that you can instruct a specialist lawyer of your choice.