A grievance in the workplace is when you have a problem, concern or complaint that you would like to make your employer aware of.
Your work-related grievance could be due to a wide range of concerns to do with your working conditions, treatment by management, failure of defined workplace processes, or any other aspect of your employment.
In instances where your grievance is not upheld, you may be entitled to a grievance settlement agreement. If this is the case, our team of experienced employment law solicitors will ensure that you receive a fair grievance settlement amount.
When you have a grievance at work, you should attempt to resolve the grievance informally with your employer through your line manager or the HR department. If your grievance cannot be resolved informally, then you are required to write a formal grievance letter in line with your employer’s grievance policy.
Your grievance should explain in detail the reasons as to why you are dissatisfied, including:
We have written a Grievance Letter Template to help you write a formal grievance letter, which is fully in line with the Acas code of practice.
The Acas Code of Practice provides a course of action if you have a workplace complaint which cannot be resolved through normal communications with a line manager. The Acas grievance code of practice sets out clear and transparent procedures for raising and dealing with complaints to ensure everyone is treated fairly and reasonably and in the same way in similar circumstances.
Introduced in April 2009, the Acas grievance procedure replaced the more prescriptive statutory grievance procedure and suggests parties ‘should’ rather than ‘must’ act in a certain way. Employment Tribunals can increase or reduce compensation by 25% if either side has ‘unreasonably’ failed to follow the Acas grievance procedure.
Grievance procedures under the Acas code seek to ensure work grievance procedures are conducted fairly. We can help by providing expert Employment Law advice and advising you on how to raise a formal grievance and assisting you in writing a grievance letter and/or letter of appeal.
Where your complaints are not upheld, your grievance may result in a Grievance Settlement Agreement, which our Employment Law team can assist you with while ensuring that you obtain a fair grievance settlement amount.
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